Phone Number Masking

This tutorial will help you to create a number masking application using the CPaaS Visual Designer. Follow the steps below to get started.

Creating your phone number masking application

  • Log into your account

  • Navigate to ”Applications”

  • Choose ”Create a Visual Designer Application” option

  • Select ”Number masking” template from the list available in the Template Gallery

  • Name your application and click “Create”

See screenshot below:

binding_your_application_to_a_phone_number

Designing your application

  • Click on the “Design” button

  • Next, configure your application parameters

    • agentPhoneNumber - enter the phone number of the agent that will be dialed

    • callerID - specify the caller ID that will be displayed on the agent’s side (e.g. 5555)

Note: Some carriers don’t support the CallerID override.

See screenshot below:

designing_your_application

Binding your application to a phone number

  • Head back to the CPaaS Console and navigate to “Numbers”

  • Search for available phone number in the region you are interested in

  • Click on “Register number”

  • Select your application from the Voice URI drop down

  • Click “Save”

See screenshot below:

creating_your_phone_number_masking_application

Testing your application with CPaaS WebRTC demo

You need to have an active SIP client registered on the Cloud

  • Log into your CPaaS WebRTC demo account

  • Click on “Add contact” button

  • Enter the phone number your application was bound to

  • Click on “Add contact”

See screenshot below:

testing_your_application_with_webrtc_demo

You are all set. Dial the newly added contact. Your agent should receive an incoming call with the previously configured caller ID.